A Vancouver exchange with the longest-standing registration in Canada, a genuinely simple 0.5% price — and a parent company whose audited accounts report collecting closer to 1%.
Last reviewed 1 September 2026 · By the CryptoNorth Team
Solid and cheap for straightforward buying, with a marketing problem. Free Interac in and out, a flat 0.5% that beats Newton and Wealthsimple outright, and a registration going back to September 2021. What holds it back is a pattern of headline numbers that need an asterisk the page does not give you.
If cost is the whole decision, NDAX charges a flat 0.20% and carries CIPF coverage on cash, which Netcoins does not. Netcoins is the better pick if you want something simpler than NDAX’s order book and cheaper than Newton.
Netcoins advertises “a simple, flat 0.5% trading fee, no hidden charges, no surprises”, and its fee page says the price you see includes the spread with no separate trading fee on top.[2] Taken at face value that is a good deal — cheaper than Newton at 1.00–1.60% and far cheaper than Wealthsimple’s 2.0% Core tier.
For the year to 31 December 2025, Netcoins recorded revenue of $10,476,448 on gross trading volume of $1.068 billion — a stated fee rate of 0.97%.[3] That is roughly double the advertised headline.
We are not going to tell you that means you are being overcharged, because there is an innocent explanation and Netcoins does not publish enough to settle it. If “gross trading volume” counts one side of each trade, then a buy and a later sell at 0.5% each shows up as about 1% of one-way volume, and the maths is simply an accounting artefact. The other possibility is that spread is being earned on top of the stated fee.
What we can say: treat 0.5% as the one-way headline, not a guarantee of your all-in cost. Netcoins does not disclose which of those two explanations applies, and no competitor on this site publishes a figure that lets you check them this way — which is, in fairness, only possible here because its parent is publicly listed.
Netcoins banners “0% Cash Withdrawal Fees” with an asterisk it never explains on that page. The asterisk is this: a bank wire withdrawal of $25,000 or less costs $50, and only wires above that are free.[4] The fee falls on ordinary retail withdrawals and disappears for large ones.
It is avoidable, and easily. Interac e-Transfer out is genuinely free up to $30,000 a day, which covers almost everyone. Use Interac and the $50 never applies. We flag it because the banner does not.
Netcoins takes a 30% service fee on staking rewards, and its own help page confirms the advertised rates are quoted before that deduction.[5] So the “up to 15%” on its staking page is really about 10.5% in your account. Three assets only.
One thing you cannot find out before depositing: the lock-up. Netcoins tells you to log in to see the bonding and unbonding periods, so there is no way to check how long your coins are committed until you already have an account. For comparison, NDAX takes 20% and Wealthsimple 30%.
Netcoins Inc. holds the earliest decision date on the CSA’s current authorized-platform list — 29 September 2021 — and is registered across all thirteen provinces and territories with the BCSC as principal regulator.[1] Its relief runs to 29 September 2027.
Netcoins is a restricted dealer, not a member of CIRO — the Canadian Investment Regulatory Organization, the body that oversees stockbrokers — so there is no CIPF coverage, the fund that would repay your CAD cash balance if the firm itself failed. It applied for CIRO membership in May 2026 and the application was accepted for review that June, which puts it further down that road than most restricted dealers.[7] Accepted for review is not membership. NDAX, Newton and Shakepay already have it.
The CSA’s annual purchase cap applies here as it does to every restricted dealer: outside Alberta, BC, Manitoba and Quebec, clients are limited to a net $30,000 of most crypto over twelve months.[6] Note that is four exempt provinces — Kraken and Coinbase, on later decisions, also exempt Saskatchewan. We could not open the September 2025 renewal to confirm whether Netcoins’ carve-out was widened to match, so treat the four-province list as the last version we could read.
Netcoins uses Fireblocks for hot wallets and BitGo for cold storage, offers two-factor authentication, and displays a SOC 2 badge. It does not publish what proportion of assets sits in cold storage.
A customer exploited a software vulnerability to inflate their fiat balance and withdraw crypto against it. Netcoins says it detected the problem in three minutes and froze the account within fifteen, patched within the hour, and contacted the RCMP. Company funds, not customer funds.
A breach of the operational hot wallet float, seventeen months after the first. Again Netcoins stated no customer funds, coins or accounts were compromised.
Two breaches in seventeen months is a fair mark against them.[8][9] Three clean years since is a fair point in their favour. In both cases the losses were the company’s own, which is the outcome you want when something goes wrong, and no regulator has contradicted that account.
On insurance, Netcoins says it offers “comprehensive insurance coverage” against cyberattack, theft and operational error.[10] It names no insurer, no coverage limit and no definition of what is actually covered. Treat that sentence as marketing until it comes with numbers.
Netcoins’ own blog has claimed 250,000+ users. Its parent’s audited accounts for 2025 report 37,114 active users, down 12% year on year, with $168.2 million in customer assets under custody.[3] The larger figure is most plausibly cumulative sign-ups since 2014 rather than people using it, but Netcoins does not define it and no filing supports it.
This is a small platform — roughly 1% of Canadian retail crypto activity, and roughly break-even once a one-off tax recovery is stripped out. That is not a reason to avoid it; it is a reason to know what you are choosing. Its parent renamed itself from BIGG Digital Assets to Surge Digital Inc. (TSXV: SRGE) on 26 August 2026, so you may still see both names on their own website.
This review is information, not financial advice. Fees, staking rates and asset availability change without notice, and several figures here come from audited accounts for a year that has since ended — confirm current costs directly with Netcoins and check the CSA authorized platform list before depositing.