We read everything. Corrections get priority — if we published something inaccurate we want to fix it quickly and say so.
Fees and provincial registrations change constantly and we would rather hear it from you than leave a reader with bad information. Include the page and what looks off, and we will verify against the source and update it.
This composes the message in your own email client so nothing is stored on our servers and you keep a copy in your sent folder. Prefer to write directly? Email team@cryptonorth.ca.
Corrections are usually actioned within a few days. Privacy requests are answered within 30 days as PIPEDA requires.
We use your email only to reply. See our privacy policy.
We are an independent publisher, not an exchange or wallet company. We cannot access, recover, or unfreeze an account, reverse a transaction, or recover lost funds — contact the platform directly for that. We will never ask for your recovery phrase, private keys, passwords, or account credentials, and you should never send them to anyone who does. We also do not give personalised investment or tax advice.